Upon Your Arrival
Please arrive 5-10 minutes before your scheduled appointment to discuss any issue or concerns prior to your hands on session.
No Gratuity Policy
What? Really? YES, I do not accept tips - Please: Relax, Rebook, Review, Refer
The best tip I can receive from my clients, is to know they are Relaxed, they Rebook, write a Review and Refer a friend. The therapeutic relationship is the measurement I use to determine if I have met your expectations.
Rates
All services are taxable at 7.25%. Sales tax is not included in the service rates listed.
Payment
Payment is expected at the time of services. Cash, check, Mastercard, Visa, Venmo & Cash app are all accepted. $50 fee for returned checks.
Senior & Military Discounts
Seniors over 65 and any Military status received 10% off all services.
Cancellation Policy
I really do understand that unanticipated events happen in everyone’s life, however, in order to be effective and fair to all clients, the following policies are in place:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show" and will be charged for the missed appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
I really do understand that unanticipated events happen in everyone’s life, however, in order to be effective and fair to all clients, the following policies are in place:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show" and will be charged for the missed appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Thank you for your understanding
Bex
HIPAA-Health Insurance Portability & Accountability Act
Access to your session records are protected under HIPAA. Only you can have access to or authorize their release to a third party. A signed release form is required to forward any records.
Your information is only used in our office for your care and never shared, your privacy is of the utmost importance to me.
Visit the Department of Health and Human Services for more information
For a better understanding, watch this video:
Issued 01/08/2019
